Frequently asked questions
Can’t find the answer you’re looking for? Reach out to our customer support team.
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Why we need a PPSK-Kiosk?
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With the PPSK-Kiosk you don't have to worry about visitors connecting safely and efficiently to your Wi-Fi Access Points. It's all done for you with the PPSK-Kiosk app. Guests can generate a unique Private Pre-Shared Key (PPSK) with the push of a button.
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Do we need to use Extreme Networks?
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Yes, you need to have it (or we can help you implement it). ExtremeCloud IQ is Extreme Networks' next-generation enterprise cloud-enabled network management solution. With the power of the Extreme Networks API and the Apple iPad, we have created a powerful app that gives you control and creates a safe environment for your guests.
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Can I try a demo version first before purchasing the PPSK-Kiosk App?
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Yes, for sure. When you register an account on our Dashboard, you will automatically get a license for 14 days. During this period you can try all features of the PPSK-Kiosk App.
If you want to extend the trial, don't hesitate to contact us and we will support you.
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How can I install the PPSK-Kiosk App?
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The PPSK-Kiosk App can be used on all iPads running iOS 10.3 or higher. For creating a great end user experience, we recommend using the Kiosk Stand (can be found on our Deals page).
After you downloaded the PPSK-Kiosk App from the AppStore, you will be asked to sign-in to your ExtremeCloud IQ (or on premise) environment. Here you select the user group, ssid, and other details.
When the ExtremeCloud IQ configuration is completed (see the Quick Start Guide), you will be asked to activate your PPSK-Kiosk in the Dashboard. In the Dashboard you can customize the experience for your visitors; like which questions will be asked or how the PPSK-Kiosk App looks like.
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Can I request new features in the App?
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Yes, please contact us. Everything that possibly can make the PPSK-Kiosk better is helpful for us (and also other customers)!
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Is it possible to sell this product as a reseller?
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Yes, of course you can sell this product. If you want to learn more, please contact our sales team and we will provide you the details of the reseller program.
Sign up for the trial
Want to try out the PPSK-Kiosk? No problem, via our Dashboard, you get a free 14-day trial to try out the PPSK-Kiosk on your own device.